Building Foundational and Engaging Employee Programs
Cabinetworks Group is the largest independently owned manufacturer and distributor of kitchen and bath cabinetry in the United States.
“Patterson Consulting Group is a true talent. They are very professional, organized, work with extreme common sense, and know how to get work done. The PCG team solves problems, and they helped us build an excellent HR foundation for our employees.”
Jo Ann Morelli
Chief Human Resources Officer
Challenge​
After an acquisition, Cabinetworks needed to bring its facilities’ HR operations together.
Cabinetworks needed to develop processes and programs for talent acquisition, onboarding, and retention, and they needed day-to-day HR support. Cabinetworks wanted to build a foundation around talent acquisition and was looking for a partner to focus on strategy development, process and program improvements, and employee program creation. Additionally, Cabinetworks needed to fill a Director of HR role to help with day-to-day activities, including staffing, onboarding, employee relations, designing training programs, and more.
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Solution
CabinetWorks partnered with PCG to create foundational employee programs and HR practices to improve talent acquisition and employee experience. PCG conducted roundtables to gather data, reviewed the recruiting software dashboard/reports, and put a new recruitment process together for Cabinetworks' facilities. The PCG team also assisted in creating a leadership training program, and pilot employee feedback and survey platform for employees.
Outcome
With Patterson Consulting Group's help, Cabinetworks streamlined its recruitment process and is leveraging new programs with employees.
Cabinetworks now has the foundation it needs to improve talent acquisition, onboarding, and retention with new programs and processes. Members of the PCG team conducted onsite leadership training with 18 facilities and worked with the facilities to develop 10 unique courses to help leaders align and succeed in their roles. PCG also developed a recognition program and assisted with mapping out the recruiting process. Also, Jen continues to assist Cabinetworks as a Director of HR, where she oversees day-to-day HR operations for more than eight of Cabinetworks' facilities.
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