Most organizations have an onboarding process. Offer letter. New hire paperwork. Training plans. Welcome emails. Team introductions. But what happens when an employee returns from leave? Too often, the answer is: not much. At PCG, we spend a lot of time helping organizations create better onboarding experiences. Yet one of the most overlooked employee experiences is what happens when someone comes back after an extended absence. Whether an employee has been out on medical leave, FMLA,...

It's 11 p.m. on a Tuesday. You're sitting at your kitchen table with an energy drink, staring at a presentation that someone on your team submitted earlier today. It's not good enough. Loud sigh. The data is all there, but the story isn't clear. The slides are cluttered. The flow doesn't make sense for this particular client. You have a meeting in nine (overnight) hours, and there's no way you can present this as-is. So, you do what you've done a dozen times before. You sigh, you crack...

This month, PCG Founder Jennifer Patterson joined a panel discussion on mitigating substance abuse risk in the workplace, hosted by USI – St. Louis during SAMHSA's National Prevention Week. The conversation covered everything from reasonable suspicion to return-to-work programs, and one theme kept surfacing: that most organizations' drug and alcohol policies haven't kept pace with how work happens today. Here's what employers need to know. The 1998 Handbook Problem Here's a true story: We...